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Success
Stories
Although our work is always highly confidential, we are happy to
share a few of our favorite success stories, albeit anonymously. These, we
hope, will give you a sense of the powerful forward motion that organizations
of all sizes can attain, (with the right tools!).
Growth and Profit
A design/build firm in the Pacific Northwest suffered from low
profitability and very tough competition. Through strategic planning, they
prioritized 44 widely dispersed markets into six, and poured their energies
into building notable positions in each. They created clear leaders for each
market as well as each corporate function, including a clarified CEO role and a
new COO position.
Creating a New
Identity A West Coast architectural firm, known for its
vanilla work and aggressive marketing, aspired to be a fine design firm.
Through strategic planning, they reinvented the firm with aggressive pursuit of
design competitions, hiring design-oriented graduate architects, and an office
re-design. As of today, the firm has won ten international design competitions,
including a new airport in the Far East.
The Entrepreneurial
Culture A Midwestern civil engineering firm had lapsed
into a tired bureaucratic culture through its practice of hiring former state
agency staffers. To infuse entrepreneurial spirit, the strategic plan called
for a visionary principal in the presidents role, an aggressive hiring
initiative, a targeted acquisitions program, and a new compensation structure.
Today they are a national player in transportation engineering.
Smooth Ownership
Transition An East Coast landscape, planning, and urban
design firm saw trouble when the CEO announced his future retirement plans. Of
the eight second-tier managers, none was prepared for the top role. Through
strategic planning, the firm created a set of mini-firm studio
teams with assigned principals, performance goals, incentive compensation
programs, and training for those leaders. Two excellent candidates for
president emerged. Using a co-leadership strategy, one was selected for the top
strategic-external job, and the other for the top internal-operations job.
Getting Focused
A West-coast high-tech engineering firm was threatened by the stronghold
design/build was taking in the water and wastewater industries. The firm
employed a number of Ph.Ds, however they were deployed to production work. The
president held a number of patents, but was managing the corporate office. By
reclaiming their passion for new water technologies, the firm attracted top
talent as well as cutting-edge projects. And their clients view them as the
must-have gurus on the team.
Carving a Niche
A Southeast interior design firm competed poorly as a local, generalist
practice. With good planning, the firm chose to focus on one clear niche that
they loved: resorts. By hiring strategically, including economic and operations
experts, and launching a creative positioning campaign, they now enjoy a
thriving niche practice with clients around the country.
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